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Google eBook Return Policy

You may return an ebook for a refund or replacement if the ebook does not perform as described or has an error or defect. We request that you submit your request within 7 days of purchase. In certain cases, we may consider refunds outside this period, but please note we make these decisions at our sole discretion. Refunds will not be granted in situations of purchase abuse.  Also, we can only return Google eBooks purchased through our site.  If you would like to return a Google eBook purchased from another reseller, please contact them directly as their return policy may vary.

Note: When a refund is granted, we'll remove your access to the ebook and your money will be returned.

Please contact us if you would like to return a Google eBook.

Access Code Return Policy

Due to publisher terms, Access Code products cannot be returned.   We are working closely with publishers to offer more flexible returns policies.   We hope to improve this aspect of these products in the future.   If you have any questions please contact us.